From damage report to invoice in just 12 days –
with Golden Key software
The tenant calls: something is broken again. Writing down everything, finding the right craftsman, and ensuring that they actually take care of the problem takes you hours. With Golden Key, everything from damage reporting to invoicing is done online.
Damage management done with just a few clicks |
Keep an eye on the order status live |
Satisfied tenants |
Almost every day, tenants call and report some kind of damage.
And you: You have to write down all the information twice or even three times, sift through heaps of paperwork, and spend hours on phone calls. Often, you're missing relevant information about the damage. That means the tradesperson has to go to the apartment first and assess the situation themselves – and of course, they charge a high price for that.
Throughout the entire repair, you stand as the middleman between the tradesperson and the tenant. You constantly have to pass information from one to the other and, above all, keep track of everything amid the chaos. Because if you overlook something, you'll immediately have annoyed tenants on your doorstep.
And once the job is finally done, you often spend weeks chasing the craftsman for the invoice. It's a huge effort!
From damage reporting to invoicing, it can take several months.
In a time when everything from team meetings to account management is done online, there should be a simpler solution for such a problem. That's exactly what we thought too!
We are Pascal and Gilbert Spaini, and we currently manage more than 130 units. To make our damage management more efficient, we have developed Golden Key. A platform that handles everything online from reporting to invoicing.
More than 70% time savingsNever wait for weeks for quotes again or deal with complicated communication through three different channels. With Golden Key, you can go from damage report to invoicing in an average of 12 days. |
Stay in the knowThrough the property manager portal, you have an overview of all costs and invoices – and can see at a glance the status of different orders. |
Less costsThrough Golden Key, craftsmen receive all the important information about the job directly. This saves them unnecessary trips and you unnecessary costs. |
Satisfied tenantsNot only you, but also your tenants save a lot of time and nerves with Golden Key. They see that you take their concerns seriously and take care of their problems. |
We want to make the transition from paper to software as easy as possible for you. That's why we guide you step-by-step through the conversion process.
One of our experts will present all the features of the software to you in a 15-minute live demo
We support you in setting up your properties and tenants on the platform so that you can start using it right away. What we need from you: An Excel file with the most important data about your properties.
Your tenants register via a link in just a few minutes and create a profile on the platform. This way, they can easily report all their damages online.
The minds behind Golden Key: Pascal and Gilbert Spaini. With over 12 years of experience in the real estate industry, the brothers have already managed around 400 externally managed and 130 owned units.
What always took them particularly a lot of time: damage management. Constantly typing information double and triple times and spending hours on phone calls: There must be an easier way.
However, they couldn't find any software on the market that reliably supported them in processing damage reports. So they quickly hired a development team and took matters into their own hands."
Die Köpfe hinter Golden Key: Pascal und Gilbert Spaini. Mit mehr als 12 Jahren Erfahrung in der Immobilienbranche haben die Brüder bereits rund 400 fremdverwaltete und 130 eigene Einheiten betreut.
Was sie dabei immer besonders viel Zeit gekostet hat: das Schadenmanagement. Andauernd Informationen doppelt und dreifach abtippen und stundenlang Telefonate führen: Das muss doch auch einfacher gehen.
Nur konnten sie auf dem Markt keine Software finden, die sie zuverlässig bei der Bearbeitung von Schadenmeldungen unterstützt. Also haben sie kurzerhand ein Entwicklerteam engagiert und das Ganze selbst in die Hand genommen.
Order volume processed through the software
Repair notifications
German, English
Exceed their ROI goals